Refund & Returns Policy

30-Day Happiness Guarantee

If you’re not happy with your Rize order, contact us within 30 days of delivery and we’ll make it right with a replacement or refund.

How to Start a Return

Email hello@rizechocolatebars.com with your order number and the reason. For food-safety reasons we can’t accept returns of opened chocolate, but our guarantee still covers quality issues.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days. Shipping fees are non-refundable unless the error was ours.

Need help? Reach us via the contact page.